PIE/TSO-View allows authorized users to display another user's screen from their own terminal. This gives helpdesk personnel the capability to remotely diagnose user problems.
PIE/TSO-View captures and saves screen images from any VTAM application such as TSO, CICS, IMS, NCCF, PROFS, etc. You can browse or change these images, and send them to other PIE/TSO-View users.
Screen data may be sensitive, so PIE/TSO-View has extensive safeguards to ensure site security.
Authorized and controlled access to another user's screen.
Assist your helpdesk staff in remotely diagnosing user problems
Safeguard site security in the event of sensitive screen data
Capture and save screen images from any VTAM application
Browse and change screen images as necessary